Get in Touch With Us
Thanks for stopping by. Whether you have a question, spotted something that looks out of date, or simply want to share a thought, we are glad to hear from you. This page explains the easiest way to reach us and what you can expect once you do.
How to Reach Us
The quickest way to contact us is by email. Write to info@littleblackdogbeer.com and a member of the team will read your message. Email lets us keep a clear record of your question, so nothing gets lost, and it gives us time to check the details before we reply.
What to Include in Your Message
A little detail on your part helps us answer faster and more accurately. When you write, it helps to include:
- A short subject line that sums up your message, such as "Correction request" or "General question".
- The page address if your message relates to something specific on the site.
- A clear description of your question or comment, in as much or as little detail as feels right.
- Screenshots, if they help explain what you are seeing.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
When to Expect a Reply
We aim to respond to most messages within two to three working days. Some questions take a little longer, particularly if we need to look into something carefully before answering. If your message is about an error on the site, we will review it and update the page where needed.
Things We Can Help With
- Reporting mistakes, broken links or information that has changed
- Suggestions for topics or improvements
- General feedback about the site and how easy it is to use
- Questions about how your information is handled
Please note that we are an information resource. We cannot step in on your behalf with outside services or resolve disputes with third parties, but we will always try to point you in a helpful direction.
Your Privacy and Our Terms
When you contact us, we only use the details you share to read and answer your message. You can find out more about how we look after personal information in our Privacy Policy. For the general rules that apply when using this website, please take a look at our Terms of Use.
A Final Word
Every message we receive helps make this site clearer and more useful for everyone who visits. If something could be better, tell us. We read everything, and we appreciate you taking the time to get in touch.